What is a Key Result in OKRs?
Specific, measurable outcomes that track progress towards achieving an objective.
Definition
Key Results are quantitative metrics that define success for an Objective. They must be specific, measurable, achievable, relevant, and time-bound (SMART). Each Objective typically has 2-5 Key Results, acting as benchmarks to gauge whether the Objective is met. They provide a clear, data-driven way to understand progress and identify areas needing attention, ensuring focus on impactful achievements.
Key Results should ideally be inspired by the team’s work but ultimately measure an outcome. For example, if the Objective is to Improve Customer Satisfaction, a task-based Key Result might be Launch new help center article (this is an output). A better, outcome-based Key Result would be Increase Net Promoter Score (NPS) from 40 to 55.
Impact on the organization
Key Results translate ambitious Objectives into tangible, measurable progress. They provide clear signals for team alignment and performance, enabling data-informed decision-making and driving accountability for impactful outcomes.
Key takeways for Key Result
- Define success with measurable outcomes.
- Ensure Key Results are quantifiable and time-bound.
- Focus on outcomes, not just tasks.
- Limit Key Results to 2-5 per Objective for clarity.
Curated related readings
- OKR: Objectives and Key Results Explained
- What is an Objective in OKRs?
- What is a Quantitative Key Result?
- What is Measurable in OKR?
- Understanding Outcome vs. Output in OKRs
- What is Confidence Score in OKR Methodology?
Synonyms for Key Result : Metrics; Kpis; Success indicators; Milestones;